Privacy policy

Introduction

At Infradock we are committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you use our infrastructure monitoring platform and services.

By using our services you agree to this policy. If you do not agree, please do not use our services.

Information we collect

Account information

When you create an account we collect name, email, company name, and password. This is necessary to provide access to our services.

Infrastructure data

We collect and store data about your infrastructure — server metrics, domains, SSL certificates, and other monitoring data. This data is encrypted and stored securely.

Usage data

We automatically collect information about how you use the platform (IP, browser, device, pages visited) to improve our services.

How we use your information

• •To provide, maintain, and improve our services
• •To process transactions and send related information
• •To send technical notices, updates, and support messages
• •To respond to your comments and requests
• •To monitor usage patterns and trends
• •To detect and address security threats

Data security

We use industry-standard measures to protect your information, including AES-256 encryption at rest, TLS 1.2+ in transit, access controls, and regular security assessments. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

Data retention

We retain your information as long as needed to provide our services. When you delete your account we delete or anonymize your personal information except where required by law. Account data is retained until deletion or 30 days after inactivity; monitoring data according to your plan settings; logs up to 90 days.

Your rights

Depending on your location you may have rights to access, correct, delete, or port your data, or to object to processing. To exercise these rights contact us at privacy@infradock.com.

Cookies

We use cookies and similar technologies for authentication, preferences, and analytics. You can set your browser to refuse cookies; some parts of our services may not work without them.

Third-party services

Our services may link to or integrate with third-party sites or services. We are not responsible for their privacy practices. We use third-party providers for hosting, email, payments, and analytics; they are required to protect your data and comply with applicable laws.

Children’s privacy

Our services are not intended for anyone under 18. We do not knowingly collect personal information from children.

Changes

We may update this policy from time to time. We will post the new policy on this page and update the “Last updated” date. Please review it periodically.